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Defend Yourself!

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The Consejo de Latinos Unidos

Charity Care Guidelines
How to defend
1st Request UB-92 or UB-04
Letter to Collections
Example of UB-92 & UB-04
Know Your Rights
How to File a Complaint
How to Dispute Credit
Having your bill analyzed
Download PDF Brochure
   Notice: The Consejo de Latinos Unidosis only providing information. Such information is not legal advice. Legal advice can only come from a duly-licensed attorney in your State. The Consejo de Latinos Unidosencourages you to consult with an attorney on legal matters as there are time limits that could adversely affect your legal rights..

Letters to Hospital

Print this page out, make copies, and send letters to the hospital, collection agency, and credit bureaus. This letter must be sent using U.S. Postal Service Certified Mail, return receipt requested.


Use the following letter if you have not applied for the hospital charity care/financial assistance program. If you have, please use the second letter below.

[date]

[Hospital Name]
[Hospital Address]
[Hospital City, State, ZIP]
[CFO Name]

Re: [Patient Name], Account [Patient Account Number], Date Admitted [Admittance Date]

Dear Mr. [CFO Name]:

I am writing to request your full and thorough review of my account. I received your balance due notice indicating I owe $[Amount Due] on the account. Please be advised that I do not believe the charges to be a reasonable price for the services rendered.

To protect my credit worthiness, I am submitting this letter under the Fair Debt Collection Practices Act (the “Act”). Accept this letter in accordance with applicable federal and state laws governing fair debt collection practices. Take notice I am denying and disputing any amount that you allege that I owe to [Hospital Name], and specifically deny that I owe any amounts for fees, costs, and expenses of medical supplies, services, diagnosis, or treatment in excess of their reasonable value.

I demand full and complete compliance with requirements of the Act, and any similar or related state laws, and will, if necessary pursue all available remedies and relief provided by law;

I deny and dispute any amounts that you allege that I owe to [Hospital Name] and specifically deny that I owe any amounts for the fees, costs, and expenses of medical supplies, services, diagnosis, or treatment in excess of their reasonable value. I demand that you verify the validity of this debt in writing within 30 days and submit a copy to me at the address below;

Do not contact me any further, except as expressly permitted by law, at my home or place of employment regarding this disputed debt.

I am also exercising my rights under HIPAA and demand that you provide me with a copy of the UB-92 or UB-04 used to make decisions on my behalf and made part of my designated record set. Under federal law (HIPAA), I am entitled to, and I am demanding a copy of the financial responsibility agreement and principle admitting, diagnosis, and treatment codes within 30 days of receipt of this letter. If you fail to provide either document, I will file a complaint with the Office of Civil Rights of the U.S. Department of Health and Human Services and forward my complaint to the U.S. House Oversight and Investigations Subcommittee. 

I further request a copy of [hospital name] charity care guidelines.

I recently was informed of my rights and now will use all legal avenues to protect myself from your unreasonable charges.

Please govern yourself accordingly.

 signed

[Victim Name]
[Victim Address]
[Victim City, State, ZIP]


cc: The Consejo de Latinos Unidos
      5835 West 74th Street
      Indianapolis, IN 46278


The above letter is also available in Word®, Rich Text File (RTF), or plain text.



Letter to Hospital if you have applied for charity care and been denied:

[date]

[Hospital Name]
[Hospital Address]
[Hospital City, State, ZIP]
[CFO Name]

Re: [Patient Name], Account [Patient Account Number], Date Admitted [Admittance Date]

Dear Mr. [CFO Name]:

I am writing to request your full and thorough review of my account. I received your balance due notice indicating I owe $[Amount Due] on the account. Please be advised that I do not believe the charges to be a reasonable price for the services rendered.

To protect my credit worthiness, I am submitting this letter under the Fair Debt Collection Practices Act (the “Act”). Accept this letter in accordance with applicable federal and state laws governing fair debt collection practices. Take notice I am denying and disputing any amount that you allege that I owe to [Hospital Name], and specifically deny that I owe any amounts for fees, costs, and expenses of medical supplies, services, diagnosis, or treatment in excess of their reasonable value.

I demand full and complete compliance with requirements of the Act, and any similar or related state laws, and will, if necessary pursue all available remedies and relief provided by law;

I deny and dispute any amounts that you allege that I owe to [Hospital Name] and specifically deny that I owe any amounts for the fees, costs, and expenses of medical supplies, services, diagnosis, or treatment in excess of their reasonable value. I demand that you verify the validity of this debt in writing within 30 days and submit a copy to me at the address below;

Do not contact me any further, except as expressly permitted by law, at my home or place of employment regarding this disputed debt.

I am also exercising my rights under HIPAA and demand that you provide me with a copy of the UB-92 or UB-04 used to make decisions on my behalf and made part of my designated record set. Under federal law (HIPAA), I am entitled to, and I am demanding a copy of the financial responsibility agreement and principle admitting, diagnosis, and treatment codes within 30 days of receipt of this letter. If you fail to provide either document, I will file a complaint with the Office of Civil Rights of the U.S. Department of Health and Human Services and forward my complaint to the U.S. House Oversight and Investigations Subcommittee. 

I further demand a copy of the [hospital name] charity care guidelines, and the specific reasons for your non-profit hospital denying my financial assistance application.

I recently was informed of my rights and now will use all legal avenues to protect myself from your unreasonable charges.

Please govern yourself accordingly.

 signed

[Victim Name]
[Victim Address]
[Victim City, State, ZIP]


cc: The Consejo de Latinos Unidos
      5835 West 74th Street
      Indianapolis, IN 46278



The above letter is also available in Word®, Rich Text File (RTF), or plain text.



 





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